Resume/CV
MATTHEW R. MCLEAN
1700 WOODVIEW CIRCLE
PELHAM, AL 35124
PHONE: 205.529.4029
EMAIL: MATTPLANET@GMAIL.COM
OBJECTIVE
I am looking for a great career opportunity with a company in an inside sales, outside sales, or training role, where my management and sales experience can be utilized.
EXPERIENCE
Virginia College Online
Birmingham, AL
Admissions Associate
* Time at job: October 2006-December 2007
* Duties include receiving inbound calls from prospective students and conducting interviews with the purpose of enrolling them into various online degree programs.
* Responsible for reaching quarterly budgets as directed by senior management.
* Finished January 2007 as the 4th highest ranked Associate in the department.
* Works with training and development staff to coordinate and create new documents for all new hire trainees.
Cingular Wireless (now AT&T Mobility)
Birmingham, AL
Telesales Consultant/Telesales Manager
* Time at job: January 2003-August 2006.
* Duties included receiving incoming calls on a daily basis from existing and potential customers in a call center environment.
* Achieved maximum commission attainment of 250% in February and March 2003 and achieved 247% attainment in December 2003.
* Finished 2003 as the #1 ranked Telesales Consultant department-wide (over 250 consultants employed) in revenue sales attainment, achieving 206% total sales attainment.
* Selected as one of only 6 Telesales Consultants in the Birmingham Call Center to participate in Cingular Summit 2003, the company’s annual sales force award trip. Only the top 2% of the entire sales force is invited to Cingular Summit.
* Consistently maintained above average scores in call quality, and maintained above average totals in adherence and conformance.
* Promoted to Telesales Management Development position on February 1st, 2004.
* Promoted to Telesales Manager position on July 19th, 2004.
* As a Telesales Manager, duties include coaching and developing an assigned team of Telesales Consultants, varying in number from 10-17 consultants.
* Finished 2004 at 189% goal for total new activations.
* Achieved 329% of revenue goal for September 2004, 309% of revenue goal for October 2004, and 253% of revenue goal for November 2004, tops among 20 Telesales Managers.
* Returned to Cingular Wireless as a Telesales Consultant in October 2005.
* Worked with new hire training classes as supervisor, responsible for monitoring reps’ calls and coaching to internal sales processes.
Oakstone Wellness Publishing
Birmingham, AL
Account Manager
* Time at job: January 2002-October 2002.
* Duties included selling a wide range of subscription and ancillary products to a specific sales territory by utilizing cold-calling methods to achieve sales results.
* Finished March and April 2002 as top Account Manager in the department out of 11 Account Managers. Never finished out of the top 3 spots in any month while employed.
C & M Enterprises
Birmingham, AL
Owner/Operator
* Operated this business from my home from May 1997-December 2001, selling internet advertising to various web-authoring companies to several different websites. Als* worked with several webmasters assisting in website creation.
Xerox Corporation
Birmingham, AL
Telemarketing Representative/Marketing Sales Representative
* Time at job: January 1996-April 1997
* Duties included cold-calling to existing Xerox customers for the purposes of selling maintenance service contracts.
* Created a new sales strategy that resulted in a 420% increase in sales for March and April of 1996. Achieved the largest sales total of maintenance contracts in Xerox history, April 1996.
* Promoted to Team Leader in April 1996.
* Promoted to Marketing Sales Representative in June 1996.
* Responsible for distribution of sales leads to the sales force, monitoring sales leads and assisting sales team, generating weekly sales reports for senior staff management, working with sales management to create better ways to generate business, and various other sales-related duties.
EDUCATION
Jefferson Christian Academy
Birmingham, AL
* Graduated in May 1991 with Advanced Academic diploma
* GPA – 3.3
University of Mobile
Mobile, AL
* Completed coursework from August 1991 to June 1993.
* Major – Communications
* Member of Varsity basketball team’s Game Management Staff, responsible for game-day preparations for home basketball games. Performed Public Address Announcer duties on a regular basis.
* Helped found on-campus radio station, WRAM-FM, in March 1992.
Jacksonville State University
Jacksonville, AL
* Completed coursework from January 1994 to December 1994.
* Major - Communications
University of Alabama at Birmingham
* Completed coursework from January 1995 to December 1995.
* Major - Communications
REFERENCES
Available Upon Request